SHIPPING INFORMATION


FREE SHIPPING within Europe for orders of € 100 or more!

For customers in the USA: We are shipping for free for order values of € 200 or more.

We generally process all orders immediately and with utmost care and devotion in our studio in Frankfurt. We ship during our main service hours, Monday to Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays). The merchandise will be ready for dispatch two business days after the receipt of payment, at the latest. 

All shipments that are sent by ROSENSTAUB e.K. are insured against theft and accidental damage. Upon receipt of shipment this insurance coverage ceases to exist. 

Please be aware that we cannot deliver to post office boxes. In Germany, shipments can be delivered to a "Packstation". Big parcels that do not fit into the rented box might need to be picked up at a branch of the Deutsche Post and/or DHL Express Station. In case your shipment cannot be delivered, an additional shipping fee will be applicable for the re-shipment.

Please refer to the chart below for shipping costs for your destination. All prices are in EUROS (€).


Germany (DE)

Orders below 100 EUR:      4.99
Orders 100 EUR and up:   FREE


Zone 1  European Union (EU)
AT, BE, BG, CY, CZ, DK, EE, FI, FR, GB, GR, HR, HU, IE, IM, IT, LT, LU, LV, MC, MT, NL, PL, PT, RO, SE, SI, SK

Orders below 100 EUR:     13.99
Orders 100 EUR and up:   FREE 



Zone 2  Switzerland (CH)

Orders below 100 EUR:     26.90
Orders 100 EUR and up:   FREE


Zone 3  Europe Non-EU
AD, AL, AX, BA, BY, FO, GE, GG, GI, GL, IS, JE, LI, MD, ME, MK, NO, RS, SM, TR, UA, VA, XK

Orders below 100 EUR:     29.99
Orders 100 EUR and up:   FREE


Zone 4  Russia (RU)

up to   5 kg:      30.99
up to 10 kg:      37.99
up to 20 kg:      54.99


Zone 5  United States (USA)

For purchase value of 200 EUR and up: FREE int'l shipping
up to 5 kg:        36.99 
up to 10 kg:      53.99 
up to 20 kg:      75.99 
up to 31.5 kg: 105.99 



Zone 6  Worldwide
AM, AZ, CA, DZ, EG, IL, JO, KZ, LB, LY, MA, PM, PS, SY, TN

up to   5 kg:      37.99
up to 10 kg:      51.99
up to 20 kg:      71.99
up to 31.5 kg:   98.99


Zone 7  China (CN)

up to   5 kg:      42.99
up to 10 kg:      58.99
up to 20 kg:      94.99
up to 31.5 kg: 125.99


Zone 8   Others Worldwide
All other countries that are not included in any of the zones above

bis   5 kg:      45.99
bis 10 kg:      61.99
bis 20 kg:    100.99

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